Full-time employee (Store Manager/Store Manager Candidate / Sales Staff)
MONAKA jewellery is currently recruiting store managers, store manager candidates, and sales staff to work at our Ginza and Isetan Shinjuku stores.
Job Description
Customer service, sales, and store operations for one-of-a-kind products and natural stone jewelry
Store Manager / Store Manager Candidate
- Overall store operations, customer service and sales, sales and target management, schedule management
- Staff management, fostering smooth communication
- Planning in-store events, stone selection
Sales Staff
- Overall store operations, customer service and sales
- Operating events in Tokyo
- Planning in-store events, shipping duties, and assisting with administrative tasks such as sales management
Who We Are Looking For
We will work with you to find a role that makes the most of your strengths, whether that is using your analytical skills in management or contributing to the team with your planning and creative abilities.
- Those with experience working in select shops or jewelry stores
- Those who can work cooperatively and build trusting relationships with colleagues
- Those who love MONAKA jewellery
- Those with strong communication skills and a positive attitude
- Those interested in fashion and art
Number of Openings / Location
2 positions (1 at the Ginza store / 1 at the Isetan Shinjuku store)
Salary
Monthly salary: ¥237,000–¥290,000 (determined based on experience and ability)
- Store Manager: Monthly salary from ¥270,000
- Staff: Monthly salary from ¥237,000
- Fixed overtime pay: ¥24,000–¥50,000 (includes 15 hours worth of overtime. Overtime exceeding 15 hours will be paid additionally)
- Pay raise: Once a year (May) *Based on performance and skill improvement
- Bonus: Twice a year (May and December) *Based on performance and skill improvement
- Probationary period: 6 months (same conditions)
Working Hours
Shift work
Ginza store: 10:30–19:30, 8 hours of actual work (1-hour break)
Isetan Shinjuku store: 9:30–20:30, 7.5 hours of actual work (1.5-hour break)
Estimated daily working hours: 7.5–8 hours
Working Days / Holidays
Approximately 18–22 days per month (shift work / 8–9 days off per month, 108 annual holidays)
We ask that you work on weekends and holidays as much as possible.
New Year holidays, annual paid leave, childcare leave, maternity and paternity leave, nursing care leave, and reduced working hours system
Benefits
- Comprehensive social insurance (health insurance, employee pension insurance, employment insurance, and workers' compensation insurance)
- Transportation allowance (up to ¥20,000 per month)
- Annual pay raises and bonuses
- Health checkup (once a year)
- Employee discount system
- Promotion of paid leave usage
- Reduced working hours for childcare, maternity and paternity leave systems
- Training after joining (classroom-based product and stone knowledge, customer service methods, and follow-up interviews)
Education and Training After Joining
We will provide classroom-based training on stone and product knowledge, customer service methods, and more. You will be assigned a dedicated trainer (OJT trainer) who will support you through practical work. We will arrange regular follow-up interviews to share updates and discuss any issues, ensuring that you can always seek advice whenever you have questions or concerns.
Use your own sense to bring smiles to customers
Once you become accustomed to customer service in-store, you will work with the staff to develop product displays and initiatives. “This would look great on that customer!” “This might be the perfect match for the stone they were looking for the other day.” We will create the ideal lineup through lively conversations like these.
The excitement of seeing the stones we selected become finished products and reach our customers is truly moving. The satisfaction and smiles we receive when our plans and suggestions are displayed in-store and customers delight in them, saying, “This is so cute!” are a major part of the reward of this job.
How to Apply / Selection Process
Please send your resume and curriculum vitae by email or to the address below.
We will contact only those we would like to interview within two weeks of receiving your documents. Please note that we cannot return your documents.
Where to Send Your Resume and Curriculum Vitae
〒104-0061
1F Ginza Yamagishi Building, 2-10-6 Ginza, Chuo-ku, Tokyo
Attn: MONAKA Recruitment Team, monaka Co., Ltd.
TEL: 03-4363-3302
MAIL: recruit@monakajewellery.com
If you have any questions, please contact us by email or phone.